Terms of Use

These terms apply to Caribe’s website, customer account and online ordering. Version 2026-10-03.

Your account

Use accurate contact information and keep your sign-in details private. Do not impersonate others, send automated or abusive orders, or misuse messages or offers. Caribe may restrict access to protect customers and the business.

Orders and pickup

An order is a request until the store accepts it. Availability and pickup estimates may change. Follow the current status and updated pickup time in Active Orders. Payment is collected at the store; submitting an order does not mean it is paid.

Displayed online-order prices include tax. If an option has no defined price, the total needs staff verification before payment. Staff must confirm the full amount rather than treat a known subtotal as the final price.

Each order has a separate pickup-policy confirmation. Missed pickups can lead to a restriction on future online ordering. If an outstanding uncollected-order balance is shown, contact the store to resolve it. Payment for that previous order does not cause it to be remade or supplied; a new order is a separate purchase. General acceptance of these terms does not replace the pickup confirmation.

Food allergies

Products may contain or come into contact with milk, wheat, soy, peanuts, tree nuts and sesame. Tell the store about a food allergy before ordering and consider this risk before consuming a product.

Messages and offers

Message Caribe is not immediate order support. Send Caribe a message; we respond when available, which may be the following day. Use the controls in Active Orders for arrival and timing updates. Offers are subject to the value, expiration and conditions shown. An offer marked for in-store use is presented to staff and is not automatically deducted online.

Community

Post content you are entitled to share. Do not post other people’s private information, threats or spam. Caribe may remove inappropriate comments. Public reviews and comments can be seen by other visitors.

Changes and questions

Caribe records the version and date of your acceptance. A material change can require a new acceptance; ordinary visits and sign-ins do not. Contact Caribe through Message Caribe or visit a location listed on the website for order, account or policy questions. These terms do not limit rights that applicable law gives you.